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Free Shipping For Orders Over $30



FAQs

Please wash before first use.
Do you have masks in stock?
Yes, we do have the mask in stock. However, it is limited .

When will my mask order ship? 
Orders will be shipped within 2-3 business days.

How long will my order take to arrive?
After shipment from our warehouse in Bergen New Jersey, it may take 3-5 days to Arrive at the destination.

How can I cancel my order?
Please email cancel@truemask.com with your order number. 
If the order has been shipped, it cannot be cancelled.

Can I return the mask ?
Due to the nature of this product we cannot provide returns or exchanges and all sales are final.

Are your masks medical grade?
THEY ARE NOT, these masks are non-sterile and should NOT be used for medical use.

Can you ship orders internationally? 
At this time, unfortunately, we are not accepting international orders (outside of the USA). We really need to focus on supplying masks to our US customers who are in the most need right now. Sorry about the inconvenience.